Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

 

Collecting and using your Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage data

 

Usage data

Usage data is collected automatically when using our service.

Usage data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Use of your Personal Data

The company may use Personal Data for the following purposes:

  • To provide and maintain our services, including monitoring the usage of our service.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To attend and manage your requests to us.
  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our service, products, marketing and your experience.

 

Retention of Your Personal Data

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

 

Changes to this Privacy Policy

We may update our privacy policy from time to time. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this privacy policy, you can contact us by email at HR@onefacility.co.uk

Providing personalised Building Services & Facilities Management solutions since 2005.

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Stevenage SG2 7EG

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